Security Operations Center (SOC)
The heart of our [R.E.D.] service is the Security Operations Center (SOC), which is available around the clock and ensures the comprehensive security of our customers’ corporate networks. It can be thought of as an operations center for the management of our customers’ IT security, from which the various cyber security technologies and systems of our [R.E.D.] suite are managed and operated. For efficient and effective handling of security incidents, our Security Operations Center is divided into three triage levels. This triage organization enables us to quickly detect, analyze and respond to threats.
Monitoring
The network always in view!Monitoring
To gain a complete insight into digital activities and better detect anomalies, our customers’ network is monitored around the clock (24/7).
Prevention
Various techniques in usePrevention
Prevention techniques are used to deter and defend against (un)known risks: a combination of automated and manual processes that make the network unattractive to attackers.
Detection and education
Threats on the screenDetection and education
So that the origin, impact and severity of each security incident can be assessed and reported.
Incident Response
Proactive handling of incidentsIncident Response
The SOC responds to incidents with a mixture of automated technologies and human intervention. This is based on previously agreed playbooks that are developed with the customer.
Reporting
Focus on traceabilityReporting
Reporting is used to continuously improve the security strategy, but also to track security incidents and reactions. It also offers customers the opportunity to comply with reporting obligations under the NIS2 Directive.
Compliance
Meeting the requirementsCompliance
Helps support compliance with industry and government regulations and provides required information at the desired level of detail.
Processes in the SOC
Alarm triage
Our SOC provides tools that collect and correlate log data and then review this data to identify relevant security events.
Alert prioritization
To prioritize alerts and decide which events are true security incidents, our SOC staff draws on extensive knowledge of the business environment and threat landscape.
Remediation and Recovery
Once an incident is detected, our SOC is responsible for reporting the threat to our client’s IT security officer and helping to mitigate it.
Postmortem and Reporting
An important task of our SOC is to document the customer’s response to an incident and perform additional forensic analysis to ensure that the threat has been fully contained.
Attackers are dynamic, so are we
Our IT security experts regularly attend further education and training courses to keep up to date with the latest cyber security technologies and practices. This regular training is crucial for our customers’ IT security, as the threat landscape in the digital world is constantly evolving and becoming more complex.
Network nodes
worldwide
Customer locations
connected
Network partners
local
Years
Experience
presence in
75+ countries and numerous cities
Let’s network!
Nothing conveys your own ideas and expectations of the security solutions for your company network better than a personal conversation!
You have questions, already an idea or are simply looking for competent sparring? We are always happy to receive a call!
David Hofacker, Business Development Manager
Technological impetus, flexibility and scalability
“We were looking for a partner who could advise us competently and at eye level and guarantee a reliable network connection, even in rural areas. We found this partner in Riedel Networks. The partnership is characterized by technological impetus, flexibility and scalability, which makes cooperation at all levels – from management to specialists – particularly valuable.”
A flexible partner for a complex project“The fact that working with such a professional and flexible partner has simplified many things has enabled us to save costs. With another provider, we would very likely have had to invest 30 percent more in our network over the past three years. The partnership with Riedel Networks, from account management to technical advice, has proved invaluable to Kyocera Document Solutions Europe time and time again.”
A privileged partnership“Thanks to Riedel Networks, Faller Packaging now has a modern, fully redundant, highly transparent and highly available SD-WAN network connecting our seven European branches and 1,300 employees. From the head office to the factory floor to the warehouse, our people are now equipped for dynamic production with quotas to be met at short notice, because they can rely on a stable infrastructure – and my IT team has found the ideal partner to guarantee a flawless network function.”
We found the perfect partner“IT is the backbone of every organization. This is especially true in medicine, where mistakes can be costly. Riedel has proven to be an excellent partner and the decision to go for a managed network was good and right in every respect.”
Innovative communication solutions with Riedel Networks“With the right partner in business – and in life – even the biggest obstacles can be overcome. Riedel has proven to be the right partner, not only for development, but also for all supporting processes. The peace of mind of having a reliable network and partner is priceless to me. I look forward to working with them on a radio solution for race cars in other competitive areas.”
Our SD-WAN works perfectly!
“Today’s #IT challenges no longer lie in maintaining infrastructure. #IT must add value by helping employers and customers stay ahead of the competition. Our SD-WAN works perfectly, and we haven’t experienced a single outage since we switched over (to RIEDEL) from MPLS. Riedel handles our network infrastructure and our connection to the internet, leaving us to focus on best serving our customers. They have negotiated new agreements with the relevant last-mile providers on our behalf. They have helped us eliminate unnecessary telecommunications expenses, and we have invested this money in managed services. With the same amount of money, we’re doing so much more..”
Riedel connects two worlds for us: Broadcast and IT. When it comes to broadcasting a first-class event like Formula 1, a strong and reliable partnership is an absolute must. We have been working with Riedels RiLink for many years. As soon as the fiber optic cable is connected to our production unit, all systems wake up, immediately connect to their hosts and start sending files or messages.
